Looking for a career in customer service? Tech Mahindra, a global leader in IT and BPO services, is conducting a Virtual Interview for the role of Customer Support Executive. Whether you are a fresher or an experienced candidate, this is your chance to work with a reputed organization.
Job Overview
| Organization | Tech Mahindra |
|---|---|
| Job Role | Customer Support Executive |
| Job Type | Full-time |
| Experience | Freshers & Experienced |
| Education | Any Graduate/Undergraduate |
| Openings | 50 |
| Work Mode | Work from Office |
| Location | Sector 62, Noida |
| Shift Timing | 24/7 Rotational (Males), 7 AM – 8 PM (Females) |
| Working Days | 6 Days (1 Rotational Off) |
| Training | 15-17 Days (Odd-hour cab facility available) |
| Application Mode | Virtual Interview |
| Selection Process | HR > Typing Test > Ops Round > PMAPS > Client Round |
| Contact | HR Sumana Bhattacharya – +91 7074931295 / sb702712@techmahindra.com |
About Tech Mahindra
Tech Mahindra is a renowned IT services and BPO company offering innovative and customer-centric digital experiences. With a global presence and a focus on technological excellence, Tech Mahindra provides exceptional opportunities for career growth in the IT and customer support domain.
Job Responsibilities
- Handle customer queries and provide appropriate solutions via chat and voice support.
- Ensure a high level of customer satisfaction through effective communication.
- Work collaboratively with the team to improve customer support services.
- Meet performance targets and adhere to process guidelines.
Required Qualifications & Skills
- Strong verbal and written communication skills.
- Logical thinking and problem-solving ability.
- Minimum typing speed of 30 WPM with 90% accuracy.
- Willingness to work in a rotational shift (as per gender-specific timings).
- Freshers or minimum 6 months experience in customer service preferred.
Perks & Benefits
- Competitive salary package.
- Training and skill enhancement programs.
- Transport facility available for odd-hour shifts during training.
- Excellent career growth opportunities within Tech Mahindra.
How to Apply?
- Attend the Virtual Interview by contacting the HR representative.
- Complete the selection process, which includes HR screening, typing test, operational round, PMAPS, and client interview.
- Get selected and kickstart your career with Tech Mahindra!
Apply Now!
Don’t miss out on this fantastic opportunity to work with Tech Mahindra. Contact HR Sumana Bhattacharya at +91 7074931295 or email sb702712@techmahindra.com to schedule your interview.
